Joseph DiDonato

                              218 Thurber Ave. Attleboro, MA 02703 * 508-838-6472 * j_didonato64@yahoo.com                                                                                                                                           

                                                                     

SUMMARY              Extensive experience managing all aspects of warehouse operations; (e.g., shipping/receiving and point person for all freight transfers, including all domestic and international shipments with a Proven ability to be detailed oriented and complete projects on time in a multitasking environment. Excellent customer service skills to act as liaison between clients, customers and company to address and/or resolve problems, concerns and inquires with customer/ company satisfaction as priority. Oversees freight re-routing, when necessary due to delivery errors. Responsible for overseeing Autoclave rental program calls for rental agreements and shipments of autoclaves in New England area for customer satisfaction, preparing all equipment for transport. Knowledge with Windows Microsoft Office, UNIX based programs, Siebel 7 and Astea.

                           

 

                                                                                      WORK EXPERIENCE

             

 

2001-Present              Henry Schein Dental, Waltham, MA

                            Warehouse Supervisor

·                  Responsible for all warehouse activities involving the distribution and recall of Dental office equipment. Hands on supervisor, coordinating all shipping and receiving (truck freight), and traffic control. Duties include customer service and technician interfacing, inventory control, quality control testing, record keeping of all costs and all equipment entering or leaving the warehouse. Training and forklift operation are additional tasks required of this position.

 

 

1998-2001              Robert Reiser Company, Canton, MA

              Parts department Supervisor, 

·                  Responsible for all daily-shipping procedures. Maintaining and coordination of all documentation including shift schedules, inventory, record of equipment transferred and prioritizing of all jobs in warehouse.

 

 

1995-1998              Boston Properties, Waltham, MA

                            Building Superintendent

·                  Responsible for managing tenant occupied commercial buildings addressing tenant complaints to be handled in a courteous and professional manner. Order and maintain stock material and supplies, oversee sub-contractors, record and bill tenants for services supplied by company.

 

 

1992-1995              Statspin Technologies, Norwood, MA.

                            Shipping Clerk

 

 

EDUCATION                    Graduate of Peterson School of Steam: Graduated with Honors

                    West Roxbury High School, West Roxbury, MA

                           

                           

                                                                                   REFERENCES UPON REQUEST